Akuna Capital Customer Support Desk

Our dedication is to guide you effectively through every phase of your trading endeavors.

At Akuna Capital, prioritizing your satisfaction drives us. Our expert support team is on standby to assist with any questions or challenges, ensuring a smooth trading process.

Reach Out to Receive Assistance

Connect with Our Support Experts

Live Chat

Our customer service operates 24/7 through the Akuna Capital platform for your convenience.

Begin Your Support Session Today

Email Support

Get swift responses from our specialists for everyday questions, typically within a 24-hour window.

Send Email

Phone Support

For urgent or complex issues, rely on our dependable support available Monday through Friday, from 9 AM to 6 PM (EST) at Akuna Capital.

Call Now

Social Media

Stay connected with us on Facebook, Twitter, and LinkedIn for the latest updates and dedicated support.

Follow Us

Help Center

A comprehensive hub of tools, tutorials, and insights crafted to elevate your trading achievements.

Explore Help Center

Community Forum

Connect with peers, exchange insights, and find solutions to frequently asked questions.

Join Our Community

Contact Us

Live Chat

24/7

Available round-the-clock for your convenience

Email Support

Efficient response assurance

Expect replies within a standard business day.

Phone Support

Manage Your Investment Path with Confidence

Service hours: 9 AM to 6 PM (GMT)

Help Center

Always available

Instant support whenever you require, anytime.

Customer Support Availability

1. Log In

Log into your Akuna Capital account through the official portal using your credentials.

Step 2: Navigate to the Customer Support Center

Support resources are usually accessible under "Help" or "Customer Support" sections, typically found in the footer or main menu.

1. Select Your Preferred Support Channel

Depending on your choice, you can opt for live chat, email, phone assistance, or self-help tools.

4. Provide Details

To expedite your help request, have your account number ready and clearly explain your issue or question.

Discover Our Support Resources

Help Center

Find extensive guides and tutorials designed to assist you in troubleshooting independently.

Access Resource

FAQs

Get quick solutions for frequently asked questions about Akuna Capital's offerings.

Access Resource

Video Tutorials

View instructional videos to familiarize yourself with Akuna Capital's features and functionalities.

Access Resource

Community Forums

Engage with fellow traders and exchange insights within our vibrant community.

Access Resource

Strengthen Your Investment Portfolio with Professional Guidance.

Be Precise: Describe your issue with comprehensive details and relevant notifications.

Implement Advanced Data Strategies: Create protocols and tools to streamline technical support on Akuna Capital.

Choose the Optimal Support Channel: Use chat for quick questions and email for detailed discussions.

Visit the Help Center to seek quick solutions before contacting support representatives.

Prepare Your Details: Gather login info, transaction references, and screenshots to facilitate support interactions.

Reconnect through various support channels for faster resolution.

Common Inquiries from Users

Account Issues

Assistance with login procedures, password resets, and personalizing account preferences.

Trading Problems

Issues related to trade execution delays, account mismatches, leverage adjustments, and trading inaccuracies.

Available Payment Methods and Transaction Procedures

Guidelines for payments, withdrawal processes, applicable fees, and transaction notifications.

Technical Glitches

Frequent technical challenges encompass sporadic errors, system downtimes, and other platform-related disruptions on Akuna Capital.

Security Concerns

Data privacy, measures against fraud, and protecting user information are top priorities.

Key features like SocialTrading and AutoInvest empower users to enhance their trading experience on Akuna Capital.

Instructions for utilizing social trading tools, managing mirrored trades, and assessing investment performance.
SB2.0 2025-09-04 18:14:44